Clarifying perceived task help receipt in the workplace: Construct definition and scale development.

Although task‐focused help behavior is commonplace in modern workplaces, organizational researchers lack a valid behaviorally specific, recipient‐centered measure of this type of assistance. Perceived task help receipt refers to an employee's perception that another person has enacted a discrete, ta...

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Publicado en:Applied Psychology: An International Review Vol. 75; no. 2; pp. 1 - 45
Autores principales: Law, Denise, Nishioka, Midori, Brown, Douglas J., Beck, James W.
Formato: questions and answers research tables/charts Journal Article
Publicado: Wiley-Blackwell Apr2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2026
      vid: 75
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Clarifying perceived task help receipt in the workplace: Construct definition and scale development.
      aug:
        au:
          Law, Denise
          Nishioka, Midori
          Brown, Douglas J.
          Beck, James W.
        affil: Department of Psychology, University of Waterloo, Waterloo, Canada
      sug:
        subj:
          Instrument Construction
          Instrument Validation
          Scales
          Employee Attitudes Evaluation
          Help Seeking Behavior
          Task Performance and Analysis
          Work Environment
          Funding Source
          Human
          Qualitative Studies
          Validation Studies
          Content Validity
          Criterion-Related Validity
          Discriminant Validity
          Knowledge
          Factor Analysis
          Adult
          Middle Age
          Descriptive Statistics
          Content Analysis
          Interrater Reliability
          kappa Statistic
          United States
          Canada
          Male
          Female
          Random Assignment
          Coefficient alpha
          Models, Statistical
          Chi Square Test
          Questionnaires
          Psychometrics
          Self Report
          Reliability and Validity
          Support, Psychosocial
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: Although task‐focused help behavior is commonplace in modern workplaces, organizational researchers lack a valid behaviorally specific, recipient‐centered measure of this type of assistance. Perceived task help receipt refers to an employee's perception that another person has enacted a discrete, task‐related behavior that the recipient experienced as helping them complete their work. Despite its role in shaping workplace experiences, the construct remains undertheorized and underexamined empirically. To address this oversight, we developed and validated a reliable measure of this construct using data from five studies (N = 3014). Items were generated inductively and refined through expert review to ensure content validity. Although we find that task‐based help behavior is heterogeneous, encompassing perceived knowledge, materials, and labor, bifactor analysis supported a general‐factor conceptualization of the construct, leading us to recommend composite scoring. The measure demonstrated convergent and discriminant validity, correlating as expected with related constructs (e.g., OCB‐I received, help availability) while maintaining empirical distinctiveness. Criterion‐related validity was supported through predicted associations with relevant outcomes, such as performance and need satisfaction. This measure provides a theoretically consequential, psychometrically sound tool for capturing how employees experience task‐directed helping behavior, enabling more precise theory and research on this key form of workplace assistance.
      pubtype: Academic Journal
      doctype:
        questions and answers
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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