Calidad web en medios digitales: revisión bibliográfica sobre métodos e indicadores de evaluación general y atributos de confianza.
Introduction: In the context of the loss of confidence towards Internet content, misinformation, fake news and the financial crisis affecting the press globally, the studies that propose instruments dedicated to evaluating digital media websites are reviewed. Objectives: Identify and characterize th...
| Publicado en: | Revista Latina de Comunicación Social no. 80; pp. 39 - 64 |
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| Autores principales: | , , |
| Formato: | Artículo |
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Revista Latina de Comunicacion Social
2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=193351644&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 193351644 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 11385820 3912 jtl: Revista Latina de Comunicación Social issn: 11385820 maglogo: N pubinfo: dt: 2022 iid: 80 pid: 46547 pub: Revista Latina de Comunicacion Social artinfo: ui: 193351644 10.4185/RLCS-2022-1515 ppf: 39 ppct: 25 formats: fmt: @attributes: type: P size: 2.9MB tig: atl: Calidad web en medios digitales: revisión bibliográfica sobre métodos e indicadores de evaluación general y atributos de confianza. aug: au: Morales-Vargas, Alejandro Pedraza-Jiménez, Rafael Codina, Lluís affil: Universitat Pompeu Fabra. España. Universidad de Chile. Chile Universitat Pompeu Fabra. España su: Digital media Trust Evaluation methodology User-centered system design Accuracy in journalism Standards sug: subj: Digital media Trust Internet Publishing and Broadcasting and Web Search Portals Evaluation methodology User-centered system design Accuracy in journalism Standards keyword: digital media evaluation methods misinformation reliability trustfulness Website quality websites Calidad web cibermedios confiabilidad desinformación métodos de evaluación medios digitales sitios web digital media evaluation methods misinformation reliability trustfulness Website quality websites Calidad web cibermedios confiabilidad desinformación métodos de evaluación medios digitales sitios web ab: Introduction: In the context of the loss of confidence towards Internet content, misinformation, fake news and the financial crisis affecting the press globally, the studies that propose instruments dedicated to evaluating digital media websites are reviewed. Objectives: Identify and characterize the works focused on digital media, examine their methodologies and indicators, and check if they consider reliability attributes among them. Methodology: Scientific production on web quality is examined through a systematic review on 83 articles retrieved from the main databases, detecting parameters of web quality in general, and mentions of web aspects with ethical or social implications. Results and discussion: As part of the findings, it has been found that specific tools for the evaluation of digital media are scarce and that among the evaluation methods, expert analysis through heuristic inspection predominates over user studies. The most studied parameter is interactivity, understood as a space for participation, followed by usability, accessibility and personalization, among others. In addition, there are very few references to deontological matters and almost no references to international guidelines, standards and policies. Conclusions: Numerous studies address specific indicators of digital media, but there are few analysis protocols for websites that support them. There is, therefore, a wide margin of improvement in the studies of website quality in digital media, incorporating not only technical issues but also considering parameters of journalistic rigor and informative credibility. pubtype: Academic Journal doctype: Article src: R language: Spanish refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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