Competencias y perfil profesional de los gestores de medios sociales en los medios de comunicación: apuesta por la automatización robótica de procesos (RPA).

Introduction: Social media, specifically networks and instant messaging applications, have become a common channel for the media to distribute news. Methodology: after verifying the presences in this type of platforms of the most consumed televisions, radios, newspapers and digital newspapers in Spa...

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Publicado en:Revista Latina de Comunicación Social no. 80; pp. 1 - 24
Autores principales: Arias, Carolina Cifuentes, Sixto-García, José
Formato: Artículo
Publicado: Revista Latina de Comunicacion Social 2022
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Competencias y perfil profesional de los gestores de medios sociales en los medios de comunicación: apuesta por la automatización robótica de procesos (RPA).
      aug:
        au:
          Arias, Carolina Cifuentes
          Sixto-García, José
        affil: Universidad de Santiago de Compostela. España
      su:
        Spain
        Social media
        Communications research
        Press
        Robotic process automation
        Professional competence
      sug:
        subj:
          Social media
          Communications research
          Press
          Spain
          News Syndicates
          Robotic process automation
          Professional competence
      keyword:
        automation
        professional profile
        robotics
        skills
        technology
        automatización
        community manager
        competencias
        medios sociales
        perfil profesional
        robótica
        tecnología
        automation
        professional profile
        robotics
        skills
        technology
        automatización
        community manager
        competencias
        medios sociales
        perfil profesional
        robótica
        tecnología
      ab: Introduction: Social media, specifically networks and instant messaging applications, have become a common channel for the media to distribute news. Methodology: after verifying the presences in this type of platforms of the most consumed televisions, radios, newspapers and digital newspapers in Spain (N = 35), qualitative and quantitative techniques were used to examine the profile of the professionals in charge of the management of social networks and applications in those media, as well as to check, from a report prepared by reviewing scientific literature, what are the disciplinary, professional, academic and specific competencies that professionals consider most necessary to develop their activity. Results: the results confirm preference for social networks over instant messaging applications for content distribution; community manager is the most common name to refer to social media managers and all of whom have studies in Communication; and the competencies to which they attach the greatest importance are the specific and professional ones. Discussion and conclusions: the competence most valued by professionals is the mastery of social media, a specific competence of this profile, but it is detected that the second most important is the use of tools and automation mechanisms for network management, which highlights the coexistence of human talent with robotic process automation (RPA) technologies in the newsrooms.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: Spanish
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