The Role of Social Robots in Alleviating Anxiety and Enhancing Mental Well-Being.

Over the past few years, social robots have emerged as potential tools for enhancing human well-being, leveraging their advanced cognitive abilities to provide emotional support and resource distribution. The main objective of this research is to empirically investigate how the cognitive capabilitie...

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Publicado en:International Journal of Mental Health & Addiction Vol. 24; no. 2; pp. 1587 - 1621
Autores principales: Fang, Jiaqi, Zhou, Wenli, Xiong, Lihui, Song, Gaohui
Formato: Artículo
Publicado: Springer Nature Apr2026
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2026
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      pub: Springer Nature
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        10.1007/s11469-025-01465-7
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        atl: The Role of Social Robots in Alleviating Anxiety and Enhancing Mental Well-Being.
      aug:
        au:
          Fang, Jiaqi
          Zhou, Wenli
          Xiong, Lihui
          Song, Gaohui
        affil:
          https://ror.org/020hxh324 School of Business, Wenzhou University, Zhejiang, China
          https://ror.org/05m0wv206 Taizhou Enze Medical Center (Group), Enze Hospital, Zhejiang, China
      su:
        Anxiety
        Social support
        Cognitive ability
        Psychological research
        Mental health
        Social robots
        Emotional intelligence
        Human-robot interaction
      sug:
        subj:
          Anxiety
          Social support
          Cognitive ability
          Psychological research
          Mental health
          Offices of Mental Health Practitioners (except Physicians)
          Research and Development in the Social Sciences and Humanities
          Other Individual and Family Services
          Social robots
          Emotional intelligence
          Human-robot interaction
      keyword:
        Cognitive abilities
        Emotional support
        Human well-being
        Human–robot interaction
        Psychological states
        Psychology and Cognitive Sciences Psychology Information and Computing Sciences Artificial Intelligence and Image Processing
        Cognitive abilities
        Emotional support
        Human well-being
        Human–robot interaction
        Psychological states
        Psychology and Cognitive Sciences Psychology Information and Computing Sciences Artificial Intelligence and Image Processing
      ab: Over the past few years, social robots have emerged as potential tools for enhancing human well-being, leveraging their advanced cognitive abilities to provide emotional support and resource distribution. The main objective of this research is to empirically investigate how the cognitive capabilities of social robots affect human well-being. Specifically, this study examines whether anxiety and mental well-being correlate with a preference for and satisfaction from interactions with emotionally intelligent and resource-efficient social robots. Data collection combined quantitative and qualitative approaches. There were 1,000 structured questionnaires distributed online and offline to evaluate emotional states pre- and post-interaction with social robots in various regions of China, using psychological scales and a 5-point Likert scale. Additionally, semi-structured interviews gathered qualitative insights. With a 90.01% response rate from 865 valid responses, preliminary analysis showed a significant correlation between increased anxiety levels and social robots' need for emotional support. Participants with greater mental well-being preferred emotionally intelligent robots, with notable satisfaction and engagement among users interacting with robots having advanced cognitive abilities. This research makes a novel contribution to the field by empirically demonstrating how the cognitive skills of social robots can influence human emotional and psychological well-being. The study provides a comprehensive understanding of human interactions with social robots, by assimilating quantitative data with qualitative insights. It highlights the essential role of advanced cognitive functions in social robots, significantly enhancing their ability to support human well-being and pushing the boundaries of human–robot interaction research.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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