Job Burnout in Medical Social Workers: A Moderated Mediation Analysis of Interprofessional Collaboration, Job Satisfaction, and Service Quality Perception.
This study examines how interprofessional collaboration (IPC) affects burnout among medical social workers, with job satisfaction (JS) and service quality perception (SQP) as mediating and moderating factors. Despite the critical role of medical social workers in healthcare teams, research on how IP...
| Publicado en: | Health & Social Work Vol. 51; no. 2; pp. 125 - 136 |
|---|---|
| Autores principales: | , |
| Formato: | Artículo |
| Publicado: |
Oxford University Press / USA
May2026
|
| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=193721127&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 193721127 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 03607283 HSW jtl: Health & Social Work issn: 03607283 maglogo: N pubinfo: dt: May2026 vid: 51 iid: 2 pid: 622 pub: Oxford University Press / USA artinfo: ui: 193721127 10.1093/hsw/hlag014 ppf: 125 ppct: 11 formats: fmt: – @attributes: type: T – @attributes: type: P size: 1.2MB tig: atl: Job Burnout in Medical Social Workers: A Moderated Mediation Analysis of Interprofessional Collaboration, Job Satisfaction, and Service Quality Perception. aug: au: Xu, Shuo Zhang, Chen affil: Shuo Xu, PhD, is associate professor, Department of Social Work, Renmin University of China, Beijing, China Chen Zhang, PhD, is associate professor, Department of Social Work, Minnan Normal University, Zhangzhou, Fujian, China su: China Nurses Cross-sectional method Interprofessional relations Psychological burnout Social workers Social worker attitudes Hospitals Job satisfaction Communication Physicians Cooperativeness T-test (Statistics) Research funding Questionnaires Descriptive statistics Quality assurance Factor analysis Data analysis software Confidence intervals sug: subj: Nurses Cross-sectional method Interprofessional relations Psychological burnout Social workers Social worker attitudes Hospitals Job satisfaction Communication Physicians Cooperativeness China General (except paediatric) hospitals General Medical and Surgical Hospitals Offices of Physicians (except Mental Health Specialists) Offices of physicians T-test (Statistics) Research funding Questionnaires Descriptive statistics Quality assurance Factor analysis Data analysis software Confidence intervals keyword: burnout interprofessional collaboration job satisfaction medical social workers service quality perception burnout interprofessional collaboration job satisfaction medical social workers service quality perception ab: This study examines how interprofessional collaboration (IPC) affects burnout among medical social workers, with job satisfaction (JS) and service quality perception (SQP) as mediating and moderating factors. Despite the critical role of medical social workers in healthcare teams, research on how IPC influences their well-being remains limited, particularly in non-Western contexts. Using data from 261 Chinese medical social workers collected through the China Social Work Longitudinal Study, this research investigates relationships between communication with medical staff, JS, SQP, and burnout. Findings demonstrate that medical social workers report significantly higher collaboration levels with nurses compared with doctors, though both forms of communication substantially impact JS and burnout. Mediation analysis revealed that IPC exerts indirect effects on burnout through JS pathways, with this relationship operating for both doctor and nurse communication. Furthermore, SQP emerged as a significant moderator, with the protective effect of JS against burnout being stronger among practitioners with higher SQP. These results underscore how effective IPC enhances JS and reduces burnout, with professional self-efficacy playing a crucial buffering role. Findings contribute to a global understanding of factors affecting medical social workers' well-being and effectiveness in healthcare settings, while highlighting the importance of fostering collaborative interprofessional environments. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
|---|