Who should act, when, and where? The SCOPE framework for establishing responsibility and legitimacy in digital citizenship.
This article introduces the Scope of Civic Online Platform Engagement (SCOPE) framework to explain how users interpret and negotiate civic action on social media. It distinguishes between responsibility , which pertains to the obligation side of action (who should act) and legitimacy , which concern...
| Publicado en: | Communication Theory (1050-3293) Vol. 36; no. 2; pp. 72 - 86 |
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| Formato: | Artículo |
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Oxford University Press / USA
May2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=193756875&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 193756875 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 10503293 CIY jtl: Communication Theory (1050-3293) issn: 10503293 maglogo: N pubinfo: dt: May2026 vid: 36 iid: 2 pid: 622 pub: Oxford University Press / USA artinfo: ui: 193756875 10.1093/ct/qtaf029 ppf: 72 ppct: 14 formats: tig: atl: Who should act, when, and where? The SCOPE framework for establishing responsibility and legitimacy in digital citizenship. aug: au: Gagrčin, Emilija affil: Department of Information Science and Media Studies, University of Bergen, Bergen 5020, NorwayInstitute for Media and Communication Studies, University of Mannheim, Mannheim 68161, Germany su: Responsibility Legitimacy of governments Social media Civics Heuristic Digital technology sug: subj: Responsibility Legitimacy of governments Social media Civics Heuristic Digital technology keyword: boundary work copyrightHolder:International Communication Association copyrightYear:2026 good citizenship heuristics inLanguage:en legitimacy publisher:Oxford University Press responsibility sameAs:https://dx.doi.org/10.1093/ct/qtaf029 social media platforms boundary work copyrightHolder:International Communication Association copyrightYear:2026 good citizenship heuristics inLanguage:en legitimacy publisher:Oxford University Press responsibility sameAs:https://dx.doi.org/10.1093/ct/qtaf029 social media platforms ab: This article introduces the Scope of Civic Online Platform Engagement (SCOPE) framework to explain how users interpret and negotiate civic action on social media. It distinguishes between responsibility , which pertains to the obligation side of action (who should act) and legitimacy , which concerns who may act with authority and appropriateness. Building on affordance theory, boundary theory, and research on heuristics, SCOPE demonstrates how affordances shape the conditions for action. Users apply heuristics to interpret cues of visibility, relational ties, spatial mandates, and temporal urgency. These interpretations are then translated into boundary work, shaping responsibility and legitimacy judgments. To operationalize this process, the article proposes decision-making matrices that condense boundary judgments into simple two-question tests of when and by whom civic action is expected. The framework reorients the study of digital citizenship from abstract prescriptions of "good citizenship" to situated and recursive practices of boundary negotiation in platform environments. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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