Automated Calls Added to SMS Reminders Reduce Missed Appointments among High-Risk Patients.

Missed outpatient appointments (or no-shows) pose a significant challenge to health systems by reducing access to care, wasting resources, and negatively impacting patient outcomes. Traditional interventions -- such as overbooking, transportation services, phone calls, and financial incentives -- ha...

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Bibliographic Details

Published in:	NEJM Catalyst Innovations in Care Delivery Vol. 7; no. 6; pp. 1 - 18
Main Authors:	Kavanaugh, Laura, Thomas, Shane, Lynch, Sean, Leri, Damien, Xiong, Ruiying A., Xu, Lin, Snider, Christopher K., Ebert, Jeffrey P., Harhay, Michael O., Lu, Yingying, Orwig, Nathan, Desir, Noelle, Encarnacion, Iain Noel, Mollanazar, Nicholas, Thomas, Rachel, Bae, Charles, Gitelman, Yevgeniy, Hahn, Lauren, Lee, Kathleen, Mehta, Shivan J.
Format:	research Journal Article
Published:	New England Journal of Medicine Jun2026
Online Access:	View this record in EBSCOhost