Assessment of knowledge, skills and acceptance of the M-SAKHI mHealth App by Indian maternal and child health community workers using a pre and post-evaluation design.

Introduction: Accredited Social Health Activists (ASHAs) play a vital role in bridging the gap between rural communities and the public healthcare system. Through the Mobile Solutions Aiding Knowledge for Health Improvement (M-SAKHI) clustered randomized controlled trial, ASHAs were equipped with a...

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Publicado en:Discover Public Health Vol. 23; no. 1; pp. 1 - 14
Autores principales: Patel, Archana, Kuhite, Priyanka, Khan, Samreen Sadaf, Dibley, Michael
Formato: pictorial research tables/charts Journal Article
Publicado: Springer Nature 6/21/2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 6/21/2026
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      pub: Springer Nature
      place: New York, New York
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        10.1186/s12982-026-02346-7
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        atl: Assessment of knowledge, skills and acceptance of the M-SAKHI mHealth App by Indian maternal and child health community workers using a pre and post-evaluation design.
      aug:
        au:
          Patel, Archana
          Kuhite, Priyanka
          Khan, Samreen Sadaf
          Dibley, Michael
        affil: https://ror.org/008rqvc37 Lata Medical Research Foundation, 9/1, Kinkini Kutir, Vasant Nagar, 440022, Nagpur, Maharashtra, India
      sug:
        subj:
          Telehealth
          Mobile Applications
          Community Health Workers India
          Program Evaluation
          Attitude of Health Personnel Evaluation
          Professional Knowledge Evaluation
          Rural Areas India
          Maternal Health Services
          Child Health Services
          India
          Human
          Male
          Female
          Adult
          Pretest-Posttest Design
          Descriptive Statistics
          McNemar's Test
          Questionnaires
          Funding Source
          Maternal-Child Health
          Professional Role
          Technology
          Adult: 19-44 years
          Male
          Female
      ab: Introduction: Accredited Social Health Activists (ASHAs) play a vital role in bridging the gap between rural communities and the public healthcare system. Through the Mobile Solutions Aiding Knowledge for Health Improvement (M-SAKHI) clustered randomized controlled trial, ASHAs were equipped with a mobile application for real-time data collection and face-to-face counselling. This study evaluates the app's impact on participants' knowledge, skills, and acceptance in the intervention arm using a pre‑post evaluation design. Methods: Knowledge was assessed using multiple-choice pre and post-test questionnaires. ASHA skills were continuously evaluated across five domains: (1) participation in meetings/trainings, (2) server monitoring of activities, (3) App and phone operating skills, (4) 5% random checks, and (5) field supervision feedback. ASHA's Performance was graded as poor, satisfactory, or good based on performance scores. Feedback was collected on M-SAKHI training, mobile and App usability, and preferred features in the App using a 3-point Likert scale. Results: Knowledge assessment showed a significant decline in the ASHAs' scoring in "Poor" category 18.7% (p < 0.001) [pretest 32% (48/150) vs post-test 13.3% (20/150)] and a 14% (p < 0.001) increase in the number of ASHAs scoring "Good" category [pretest 4.7% (7/150) vs post-test 19.3% 29/150)]. Only a fifth displayed poor performance in skills assessment across attributes. Data or device misuse was limited to 6.7% (10/150). Over 90% (139/150) of ASHAs could operate the device and App independently; nearly all found the App's content user-friendly and easy to understand. Conclusion: The M-SAKHI app was associated with improvements in ASHAs' knowledge and enhanced their implementation capacity. With the very high acceptance of mHealth technology by ASHA workers, this shows promise in empowering ASHAs to deliver services more effectively in rural settings. Trial Registration Number: CTRI/2018/02/011915 [Registered on: 15/02/2018] https://ctri.nic.in/Clinicaltrials/searchbyctri.php
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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