Access Reframed: The Role of Human-Computer Interaction in African Public Library Innovation and Transformation.

This study critically explores the transformative potential of human-computer interaction (HCI) in reimagining African public libraries as dynamic, user-centered, and culturally grounded spaces. Based on a literature review and comparative analysis of libraries across several African countries, the...

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Publicado en:Information Technology & Libraries Vol. 45; no. 2; pp. 1 - 13
Autores principales: Bouaamri, Asmaa, Otike, Fredrick
Formato: research Journal Article
Publicado: American Library Association Jun2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jun2026
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      pub: American Library Association
      place: Chicago, Illinois
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        atl: Access Reframed: The Role of Human-Computer Interaction in African Public Library Innovation and Transformation.
      aug:
        au:
          Bouaamri, Asmaa
          Otike, Fredrick
        affil: University Librarian and Researcher, Dedan Kimathi University of Technology
      sug:
        subj:
          User-Computer Interface Evaluation
          Libraries, Public Africa
          Diffusion of Innovation
          Library Services Africa
          Digital Technology Utilization
          Access to Information
          Human
          Africa
          Qualitative Studies
          Case Studies
          Comparative Studies
          Electronic Publications
          Libraries
          Private Sector
          Public Sector
          Collaboration
          Interinstitutional Relations
          Computer Literacy
      ab: This study critically explores the transformative potential of human-computer interaction (HCI) in reimagining African public libraries as dynamic, user-centered, and culturally grounded spaces. Based on a literature review and comparative analysis of libraries across several African countries, the research investigates how HCI principles can enhance user engagement, usability, and inclusivity, particularly in multilingual, resource-constrained, and postcolonial contexts. The paper situates libraries as sociotechnical infrastructures that mediate between technology, local knowledge systems, and community needs, and argues for the importance of participatory and culturally responsive design approaches in library digitization efforts. The findings highlight significant gaps in current implementations of HCI within library services, including the lack of localized interfaces and limited user involvement in design processes. The study concludes by offering practical recommendations for integrating HCI into library development strategies and advocating for the cocreation of digital public spaces that reflect and empower Africa's diverse knowledge ecologies. In doing so, the paper contributes to the growing discourse on decolonial approaches to technology and the future of public libraries in the digital age.
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    language: English
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