Barriers to Practising Cultural Humility During Health Service Delivery: A Qualitative Study of Nigerian Providers.

Cultural humility, an approach to care that is rooted in self-reflexivity, regard for patients' lay expertise, and openness to sharing power with patients, is pivotal in delivering health services to people with diverse sociocultural characteristics. Without cultural humility in clinical encounters...

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Publicado en:Journal of Health Management Vol. 28; no. 3; pp. 407 - 413
Autores principales: Ogueji, Ifeanyichukwu Anthony, Mohammed, Rabi Umar, Oduola, Abiodun Bolarinwa, Buremoh, Ayotunde Isaac, Edema, Oyidia Ijioma, Oduola, Oluwakemi Omoyeni
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Jun2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jun2026
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        atl: Barriers to Practising Cultural Humility During Health Service Delivery: A Qualitative Study of Nigerian Providers.
      aug:
        au:
          Ogueji, Ifeanyichukwu Anthony
          Mohammed, Rabi Umar
          Oduola, Abiodun Bolarinwa
          Buremoh, Ayotunde Isaac
          Edema, Oyidia Ijioma
          Oduola, Oluwakemi Omoyeni
        affil: Department of Psychology, Faculty of the Social Sciences, University of Ibadan, Oyo State, Nigeria
      sug:
        subj:
          Health Personnel Psychosocial Factors
          Cultural Competence
          Health Care Delivery
          Professional-Patient Relations
          Outcomes (Health Care)
          Implementation Science
          Nigeria
          Human
          Male
          Female
          Adult
          Middle Age
          Qualitative Studies
          Purposive Sample
          Physicians
          Nurses
          Pharmacists
          Medical Laboratory Technicians
          Tertiary Health Care
          Thematic Analysis
          Data Analysis Software
          Leadership
          Clinical Governance
          Personnel Shortage
          Motivation
          Salaries and Fringe Benefits
          Cultural Diversity
          Communication Skills
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: Cultural humility, an approach to care that is rooted in self-reflexivity, regard for patients' lay expertise, and openness to sharing power with patients, is pivotal in delivering health services to people with diverse sociocultural characteristics. Without cultural humility in clinical encounters between health care providers and patients, illnesses may be treated, but the patients are poorly understood. This work investigates the barriers to practising cultural humility among healthcare workers in Nigeria, a culturally diverse country. A qualitative online survey collected data from 52 health professionals between May and July 2024. Participants were recruited across primary, secondary and tertiary health facilities, as well as across the six geopolitical zones in Nigeria, to enable the transferability of findings. Purposive sampling was employed for selection. Thematic analysis was performed on the data, and member checks were used to ensure rigour and trustworthiness. The barriers are categorised into human resources for health, patient, and leadership and governance levels. The obstacles within human resources for health include the lack of training on cultural humility, shortage of health workers, low motivation among service providers resulting from poor remuneration, and limited cultural and religious diversity among providers, as well as among leadership actors in the health system. The patient-level hindrances encompass patients' limited English proficiency and reluctance to engage in open dialogue about their cultural backgrounds and health care preferences during clinical encounters with health professionals. Finally, the barrier at the leadership and governance tier stems from hierarchical organisational culture. These findings not only underscore the urgency of reform but also provide a roadmap for fostering a culturally sensitive health system.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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