Implementation of electronic health record systems in private health facilities: A qualitative study in Ghana.

Introduction: Electronic Health Record Systems (EHRS) are transforming healthcare delivery globally, yet their implementation in resource-constrained settings like Ghana remains underexplored. This study evaluated EHRS adoption in private hospitals in Ghana's Suame Municipality, assessing structural...

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Publicado en:Health Informatics Journal Vol. 32; no. 2; pp. 1 - 14
Autores principales: Afriyie, Eva Saeh, Bonney, Richard Abeiku, Antwi, Loretta Adu-Boahemaa, Yeboah, Mary, Mensah, Kofi Akohene
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Apr-Jun2026
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr-Jun2026
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        atl: Implementation of electronic health record systems in private health facilities: A qualitative study in Ghana.
      aug:
        au:
          Afriyie, Eva Saeh
          Bonney, Richard Abeiku
          Antwi, Loretta Adu-Boahemaa
          Yeboah, Mary
          Mensah, Kofi Akohene
        affil: Department of Health Policy, Management and Economics, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
      sug:
        subj:
          Hospitals, Private Ghana
          Electronic Health Records
          Implementation Science
          Health Care Reform
          Program Implementation
          Human
          Male
          Female
          Adult
          Ghana
          Qualitative Studies
          Cross Sectional Studies
          Comparative Studies
          Descriptive Statistics
          Data Analysis Software
          Thematic Analysis
          Semi-Structured Interview
          Purposive Sample
          Resource-Limited Settings
          Organizational Structure
          Health Services Accessibility
          Digital Health
          Personnel, Health Facility
          Health Facility Administrators
          Software Design
          Workflow
          Health Care Errors Prevention and Control
          Health Information Systems
          Clinical Governance
          Patient Safety
          Organizational Efficiency
          Organizational Change
          Attitude to Change
          Quality of Health Care
          Quality Improvement
          Health Resource Utilization
          Hospital Programs
          Program Development
          Adult: 19-44 years
          Male
          Female
      ab: Introduction: Electronic Health Record Systems (EHRS) are transforming healthcare delivery globally, yet their implementation in resource-constrained settings like Ghana remains underexplored. This study evaluated EHRS adoption in private hospitals in Ghana's Suame Municipality, assessing structural readiness, process integration, and outcomes to identify barriers and enablers of successful digital transition. Methods: A qualitative study design was employed, involving semi-structured interviews with 28 purposively selected healthcare workers (clinicians, administrators, IT staff) across four private hospitals. Data were analyzed using Braun and Clarke's thematic analysis to identify patterns in infrastructure, workflow adaptations, and perceived impacts. Theoretical saturation guided sample adequacy. Results: Three key themes emerged: (1) Structural challenges, including uneven IT infrastructure distribution, staffing gaps (e.g., reliance on single IT personnel), and inadequate training; (2) Process improvements, such as streamlined documentation and claims processing, despite intermittent system failures reverting to paper-based backups; and (3) Mixed outcomes, with reported efficiency gains (e.g., error reduction) offset by policy voids and financial constraints limiting scalability. Conclusion: While EHRS implementation in Ghana's private sector shows promise in improving workflows, its sustainability is threatened by infrastructural deficits, workforce capacity gaps, and unclear governance. The study recommends public-private partnerships for financing and hybrid paper-digital systems to mitigate disruptions.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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