Doing data, doing gender: Manufacturing gendered AI through the optimization loop.

Scholars increasingly warn that commercial AI products reproduce narrow, stereotypical gender identities, but far less is known about how those identities are made in practice. This article addresses that gap through the case of AI streamers in China's expanding live-commerce sector, where generativ...

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Bibliographic Details
Published in:Big Data & Society Vol. 13; no. 2; pp. 1 - 14
Main Author: Zhou, Jun
Format: Article
Published: Sage Publications Inc. Apr-Jun2026
Subjects:
Online Access:View this record in EBSCOhost
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        atl: Doing data, doing gender: Manufacturing gendered AI through the optimization loop.
      aug:
        au: Zhou, Jun
        affil: Department of Sociology, University of Michigan-Ann Arbor, Ann Arbor, USA
      su:
        Gender
        Optimization algorithms
        Operations research
        Online shopping
        Sexism
        Artificial intelligence
        Intelligent agents
        Ethnographic analysis
        China
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          China
          Gender
          Optimization algorithms
          Operations research
          Online shopping
          Sexism
          Artificial intelligence
          Intelligent agents
          Ethnographic analysis
      keyword:
        Gendered AI
        identity
        live-commerce
        optimization loop
      ab: Scholars increasingly warn that commercial AI products reproduce narrow, stereotypical gender identities, but far less is known about how those identities are made in practice. This article addresses that gap through the case of AI streamers in China's expanding live-commerce sector, where generative-AI streamers are built to appear hyper-feminine and sell products as stand-ins for human streamers. Drawing on 120 h of behind-the-scenes ethnography in two Chinese AI startups and 48 interviews with engineers, designers, and brand marketers, I show that an AI streamer's gender is produced, not merely reflected, through an optimization loop : a recursive, metric-driven cycle in which developers generate, refine, and scale the variant that meets commercial goals. Pre-launch, teams translate abstract brand ideals into parameters across voice, face, gaze, gesture, and script. Post-launch, continuous A/B tests link these parameters to performance metrics (retention, click-through rate, sales per minute). Exposure is reallocated to higher-performing variants, and the winners are written back into the product as defaults. Across cycles, data do not simply register a pre-given persona. They select and lock in a gendered one, yielding a soft-spoken femininity optimized for sales. This article extends bias-reproduction accounts by unpacking the production pipeline of AI products and showing that user feedback is not a mirror of preexisting bias but a design lever teams use to reverse-engineer persona traits. This reframing shifts accountability from "bad data" to human choices and makes clear that identities in AI are engineered, traceable, and therefore contestable.
      pubtype: Academic Journal
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      src: R
    language: English
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