Evaluating Chatbots as Nursing Assistants in Palliative Care: A Narrative Review.
Artificial intelligence (AI) powered chatbots are emerging tools to support healthcare providers, especially in palliative care, by delivering information, emotional support and practical assistance to patients and caregivers. This study aimed to perform a Strengths, Weaknesses, Opportunities and Th...
| Publicado en: | Indian Journal of Palliative Care Vol. 32; no. 2; pp. 1 - 9 |
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| Autores principales: | , , , , |
| Formato: | research systematic review tables/charts Journal Article |
| Publicado: |
Scientific Scholar LLC
Apr-Jun2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=195035906&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 195035906 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 09731075 166I jtl: Indian Journal of Palliative Care issn: 09731075 maglogo: N pubinfo: dt: Apr-Jun2026 vid: 32 iid: 2 pid: 56013 pub: Scientific Scholar LLC place: Pittsford, New York artinfo: ui: 195035906 195035906 195035906 10.25259/IJPC_144_2025 195035906 ppf: 1 ppct: 8 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Evaluating Chatbots as Nursing Assistants in Palliative Care: A Narrative Review. aug: au: Jafari Dehnayebi, Melika Etedali, Masoud Safarabadi, Mehdi Parnikh, Hamed Mohammad Talebi, Hooman affil: Department of Nursing, Khomein University of Medical Sciences, Khomein, Iran sug: subj: Chatbot Evaluation Certified Nursing Assistants Palliative Care Human Systematic Review Individualized Medicine Privacy and Confidentiality Empathy Communication Descriptive Statistics Data Security PubMed CINAHL Database ab: Artificial intelligence (AI) powered chatbots are emerging tools to support healthcare providers, especially in palliative care, by delivering information, emotional support and practical assistance to patients and caregivers. This study aimed to perform a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis of chatbots acting as nursing assistants in palliative care, to elucidate their potential benefits, challenges and future directions. We conducted a narrative review of articles published between January 2020 and March 2025. Two reviewers independently searched relevant databases and screened studies according to predefined inclusion criteria. Extracted data were synthesised using the SWOT framework, and findings were reported in a narrative format. AI-powered chatbots in palliative care offer strengths such as enhanced patient support, symptom monitoring and mental health check-ins, but suffer from weaknesses such as inaccurate information and poor integration with health records. Opportunities include educational potential and personalised care, while threats include privacy concerns, regulatory gaps and resistance from healthcare professionals. Over-reliance on technology could also undermine empathetic, human-centred care. This review shows that AI-powered chatbots in palliative care can improve communication and personalised monitoring. However, challenges such as accuracy, data security and funding need to be addressed. Future studies should focus on long-term outcomes and cost-benefit analyses. pubtype: Academic Journal doctype: research systematic review tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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