Handling troubles with discretion: Transforming informings into announcements in a control room behind a mixed-reality performance.
People often encounter troubles, which in co-present situations may involve the assistance of others. We investigate how a control room uses a particular division of labor to notice and handle troubles within a mixed-reality live performance: Monitors (tasked with noticing troubles of performers out...
| Publicado en: | Research on Language & Social Interaction Vol. 59; no. 2; pp. 149 - 171 |
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| Autores principales: | , |
| Formato: | pictorial tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Apr-Jun2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=195517195&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 195517195 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 08351813 7MX jtl: Research on Language & Social Interaction issn: 08351813 maglogo: N pubinfo: dt: Apr-Jun2026 vid: 59 iid: 2 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 195517195 195517195 195517195 10.1080/08351813.2026.2623812 195517195 ppf: 149 ppct: 22 formats: tig: atl: Handling troubles with discretion: Transforming informings into announcements in a control room behind a mixed-reality performance. aug: au: Greiffenhagen, Christian Reeves, Stuart affil: Department of Applied Social Sciences, The Hong Kong Polytechnic University, Hong Kong, China sug: subj: Communication Task Performance and Analysis User-Computer Interface Interprofessional Relations Work Environment Conversation Evaluation Videorecording Video Games Group Dynamics Professional-Client Relations ab: People often encounter troubles, which in co-present situations may involve the assistance of others. We investigate how a control room uses a particular division of labor to notice and handle troubles within a mixed-reality live performance: Monitors (tasked with noticing troubles of performers outside the control room) only inform directors about troubles; directors then may announce those troubles to performers (how to resolve them). We present two key findings: First, although informings typically contain trouble-formulations, these are often absent from the announcement, which allows directors to focus on the progressivity of the performance rather than topicalize the responsibility of trouble or the recurrence of the trouble. Second, directors avoid attributing responsibility for the trouble either by adopting agent-less formulations or by aggregating agency. Together, these practices allow directors to handle troubles "with discretion." Data are in English. pubtype: Academic Journal doctype: pictorial tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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