The experience of newly qualified clinical psychologists within the NHS subject to a complaint.

This study aimed to investigate the experience of UK-based, NHS-employed clinical psychologists subject to a complaint during their first five years after qualification, with a particular focus on the complaint's impact on professional development. Semi-structured interviews were conducted with 10 v...

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Publicado en:Ethics & Behavior Vol. 36; no. 6; pp. 460 - 475
Autores principales: Hogben, Naomi, Robertson, Noelle
Formato: Artículo
Publicado: Taylor & Francis Ltd Aug/Sep2026
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug/Sep2026
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      pub: Taylor & Francis Ltd
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        10.1080/10508422.2025.2589248
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        atl: The experience of newly qualified clinical psychologists within the NHS subject to a complaint.
      aug:
        au:
          Hogben, Naomi
          Robertson, Noelle
        affil: School of Psychology and Vision Sciences, University of Leicester
      su:
        United Kingdom
        Corruption
        Organizational behavior
        Work
        Psychologists
        Qualitative research
        Interviewing
        Professional identity
        Social support
        Shame
        Experiential learning
        Psychosocial factors
        National health services
        Judgment sampling
        Descriptive statistics
        Thematic analysis
        Professional employee training
        Research methodology
      sug:
        subj:
          Corruption
          Organizational behavior
          Work
          Psychologists
          Qualitative research
          Interviewing
          Professional identity
          Social support
          Shame
          Experiential learning
          Psychosocial factors
          United Kingdom
          Other Individual and Family Services
          National health services
          Judgment sampling
          Descriptive statistics
          Thematic analysis
          Professional employee training
          Research methodology
      keyword:
        Clinical psychologist
        complaint
        psychosocial impacts
        Clinical psychologist
        complaint
        psychosocial impacts
      ab: This study aimed to investigate the experience of UK-based, NHS-employed clinical psychologists subject to a complaint during their first five years after qualification, with a particular focus on the complaint's impact on professional development. Semi-structured interviews were conducted with 10 volunteer participants, with data analyzed utilizing thematic analysis. The analysis revealed two superordinate themes, that of 'System Indifference', and 'I am a good clinician?' These themes reflected the significant and aversive impacts of receiving a complaint early in a career at a time when professional identity is forming and fragile. Themes also revealed that these early career clinicians experience marked isolation, and we suggest that structured support offering emotional containment and practical advice post-complaint is essential.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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