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Managing High-Risk Outsourcing.

The article focuses on the management of high-risk outsourcing activity in providing a high quality public services at a low cost. The three perspective of outsourcing risk are the citizen sensitivity, the supplier market, and the costs of switching. Activities in managing high-risk outsourcing incl...

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Publicado en:Public Management (00333611) Vol. 88; no. 1; pp. 29 - 33
Autores principales: Padovani, Emanuele, Young, David
Formato: Artículo
Publicado: International City/County Management Association Jan/Feb2006
Materias:
Public administration
Contracting out
Performance standards
Risk management in business
Performance management
Acceso en línea:Ver este registro en EBSCOhost
Sumario:The article focuses on the management of high-risk outsourcing activity in providing a high quality public services at a low cost. The three perspective of outsourcing risk are the citizen sensitivity, the supplier market, and the costs of switching. Activities in managing high-risk outsourcing include performance management, ongoing communication and coordination, and links to the management control process.