Challenge or Hindrance? The Effects of Job Demands–Resources Imbalance on Street-Level Bureaucrats' Turnover Intention.
Street-level bureaucrats struggle with multiple job demands and limited resources, making their retention a persistent challenge. However, existing research offers only limited insights into how to retain them, as job demands and resources are often conceptualized as static, independent antecedents...
| Publicado en: | Public Personnel Management Vol. 55; no. 3; pp. 468 - 497 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
Sep2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=195832174&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 195832174 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00910260 PPM jtl: Public Personnel Management issn: 00910260 maglogo: Y pubinfo: dt: Sep2026 vid: 55 iid: 3 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 195832174 191919939 195832174 195832174 10.1177/00910260261421216 195832174 ppf: 468 ppct: 29 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Challenge or Hindrance? The Effects of Job Demands–Resources Imbalance on Street-Level Bureaucrats' Turnover Intention. aug: au: Chang, Yufei Zhou, Mingxi Liu, Luning affil: Harbin Institute of Technology, Harbin, China sug: subj: Social Workers Psychosocial Factors Personnel Turnover Intention Work Environment Workload Motivation Stress, Occupational Psychosocial Factors Human Funding Source China Male Female Adult Middle Age Questionnaires Burnout, Professional Support, Social Self-Efficacy Personnel Retention Employee Attitudes Models, Theoretical Conceptual Framework Scales Public Sector Job Satisfaction Support, Psychosocial Autonomy Personnel Management Organizational Culture Work-Life Balance Descriptive Statistics Data Analysis Software Regression Confidence Intervals Job Market Adult: 19-44 years Middle Aged: 45-64 years Male Female ab: Street-level bureaucrats struggle with multiple job demands and limited resources, making their retention a persistent challenge. However, existing research offers only limited insights into how to retain them, as job demands and resources are often conceptualized as static, independent antecedents rather than as part of a dynamic and interactive process shaping turnover intentions. Drawing on the job demands–resources framework and conservation of resources theory, this study investigates the dynamic impact of imbalances between job demands and resources on turnover intentions among street-level bureaucrats. Using survey data from Chinese social workers, the study finds that greater imbalances between job demands and resources are significantly associated with higher turnover intentions. Intrinsic motivation plays a significant mediating role in this relationship. The study underscores the importance of maintaining a balance between job demands and resources to improve resource allocation and mitigate human capital crises. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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