Sağlık Kurumlarında Yapay Zekâ Entegrasyonu İçin Yönetici Perspektifinden Bir Yol Haritası: Nitel Bir Araştırma.
The increasing adoption of artificial intelligence applications in healthcare institutions necessitates the restructuring of managerial and operational processes. This study evaluates the integration of artificial intelligence into hospital management processes from the perspective of healthcare man...
| Publicado en: | Journal of Abant Social Sciences / Abant Sosyal Bilimler Dergisi Vol. 26; no. 2; pp. 1379 - 1397 |
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| Formato: | Artículo |
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Journal of Abant Social Sciences
tem2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=196141343&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 196141343 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 27579425 N14N jtl: Journal of Abant Social Sciences / Abant Sosyal Bilimler Dergisi issn: 27579425 maglogo: N pubinfo: dt: tem2026 vid: 26 iid: 2 pid: 81378 pub: Journal of Abant Social Sciences artinfo: ui: 196141343 10.11616/asbi.1910138 ppf: 1379 ppct: 18 formats: tig: atl: Sağlık Kurumlarında Yapay Zekâ Entegrasyonu İçin Yönetici Perspektifinden Bir Yol Haritası: Nitel Bir Araştırma. aug: au: AÇIKGÖZ, Onur affil: 1Dr. Öğr. Üyesi, Onur Açıkgöz, Sivas Cumhuriyet Üniversitesi. su: Artificial intelligence Qualitative research Hospital administration Data security Process optimization Strategic planning Sociotechnical systems sug: subj: Artificial intelligence Qualitative research General Medical and Surgical Hospitals General (except paediatric) hospitals Computer systems design and related services (except video game design and development) Other Computer Related Services Hospital administration Data security Process optimization Strategic planning Sociotechnical systems keyword: Artificial Intelligence Healthcare Management Operational Efficiency Socio-Technical Systems Technology-Organization-Environment Framework Operasyonel Verimlilik Sağlık Yönetimi Sosyo-Teknik Sistemler TeknolojiOrganizasyon-Çevre Çerçevesi Yapay Zekâ Artificial Intelligence Healthcare Management Operational Efficiency Socio-Technical Systems Technology-Organization-Environment Framework Operasyonel Verimlilik Sağlık Yönetimi Sosyo-Teknik Sistemler TeknolojiOrganizasyon-Çevre Çerçevesi Yapay Zekâ ab: The increasing adoption of artificial intelligence applications in healthcare institutions necessitates the restructuring of managerial and operational processes. This study evaluates the integration of artificial intelligence into hospital management processes from the perspective of healthcare managers and examines its potential effects on operational efficiency, employees’ work practices, patient safety, and institutional sustainability. The study is structured on the basis of Socio-Technical Systems Theory and the Technology– Organization–Environment framework. Conducted using a phenomenological qualitative design, the research collected data through semi-structured interviews with nine healthcare managers working in public, private, and university hospitals, and analyzed the data through content analysis. The findings revealed fragmented processes, repetitive data entry, manual workload, and problems related to planning, billing, and inventory management. Participants stated that artificial intelligence could provide decision support, early warning, forecasting, and automation; however, they also noted risks such as data security, privacy, legal compliance, inadequate infrastructure, and employee resistance. The study offers a managerial contribution to the clinically focused literature by proposing an applicable artificial intelligence roadmap from the perspective of healthcare managers. The study concludes that artificial intelligence integration in healthcare institutions should not be regarded merely as a technical investment, but as a socio-technical transformation that requires data governance, managerial commitment, employee acceptance, ethical oversight, and continuous improvement. In this respect, the study contributes to the healthcare management literature by proposing a managerially grounded and practically applicable roadmap for artificial intelligence integration. pubtype: Academic Journal doctype: Article src: R language: Turkish refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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