Development and implementation of a pharmacy introductory cancer care program: Impacts on employee knowledge, engagement and retention.

Introduction: Provision of education and training is essential when transitioning staff into specialist practice areas within pharmacy. While many professional organisations provide high-quality cancer/oncology education programs, they are non-specific to the policies, workflows, and resources of se...

Descripción completa

Detalles Bibliográficos
Publicado en:Journal of Oncology Pharmacy Practice Vol. 32; no. 6; pp. 1024 - 1032
Autores principales: King, Liam, Peripetsakis, Anastasia, Soroush, Alborz, Raguz, Ella
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Sep2026
Acceso en línea:Ver este registro en EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=196292535&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 196292535
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        10781552
        0JI
      jtl: Journal of Oncology Pharmacy Practice
      issn: 10781552
      maglogo: Y
    pubinfo:
      dt: Sep2026
      vid: 32
      iid: 6
      pid: 344
      pub: Sage Publications Inc.
      place: Thousand Oaks, California
    artinfo:
      ui:
        196292535
        184512778
        196292535
        196292535
        10.1177/10781552251330158
        196292535
      ppf: 1024
      ppct: 8
      formats:
      tig:
        atl: Development and implementation of a pharmacy introductory cancer care program: Impacts on employee knowledge, engagement and retention.
      aug:
        au:
          King, Liam
          Peripetsakis, Anastasia
          Soroush, Alborz
          Raguz, Ella
        affil: Ramsay Pharmacy and Psychology Group, Ramsay Health Care Ltd, Brisbane, Australia
      sug:
        subj:
          Employee Orientation
          Pharmacy Service
          Oncologic Care
          Program Implementation
          Program Development
          Staff Development
          Personnel Retention
          Work Engagement
          Health Knowledge
          Human
          Pharmacists
          Male
          Female
          Program Evaluation
          Education, Pharmacy
          Professional Competence
          Personnel Turnover
          Job Satisfaction
          Male
          Female
      ab: Introduction: Provision of education and training is essential when transitioning staff into specialist practice areas within pharmacy. While many professional organisations provide high-quality cancer/oncology education programs, they are non-specific to the policies, workflows, and resources of service providers. Furthermore, effective training and education programs can be a tool to increase staff engagement and retention. Our organisation developed a pharmacy Introduction to Cancer Care (ICC) program to address these needs. Method: The ICC program utilised online learning modules and a two-day face-to-face workshop. The program targeted pharmacists, intern pharmacists and pharmacy technicians new to cancer care and was facilitated by experienced pharmacists. Two evaluations were provided to participants, the first immediately post-program completion and the second, one-month post-program completion. The evaluations contained questions answered on a Likert Scale. Finally, staff retention rates were calculated at 6 months post-program. Results: Four sessions of the program were conducted between April 2023 and April 2024, with 24 pharmacists, six intern pharmacists and five technicians completing the program. Of the participants 89% (n = 31) provided responses to the evaluation on program completion and 31% (n = 9) to the evaluation at one-month post-program completion. Retention rates at six months post-program were found to be 100% for pharmacists (n = 24), intern pharmacists (n = 6) and technicians (n = 5). Conclusion: Evaluation responses were overwhelmingly positive, with all participants finding the program beneficial, increasing their interest in cancer care. Finally, all participants were still employed at the organisation six months post-program completion. Our program demonstrates ability of effective training and education programs to enhance staff learning and have positive impacts on engagement.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N