Development and implementation of a pharmacy introductory cancer care program: Impacts on employee knowledge, engagement and retention.
Introduction: Provision of education and training is essential when transitioning staff into specialist practice areas within pharmacy. While many professional organisations provide high-quality cancer/oncology education programs, they are non-specific to the policies, workflows, and resources of se...
| Publicado en: | Journal of Oncology Pharmacy Practice Vol. 32; no. 6; pp. 1024 - 1032 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
Sep2026
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=196292535&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 196292535 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10781552 0JI jtl: Journal of Oncology Pharmacy Practice issn: 10781552 maglogo: Y pubinfo: dt: Sep2026 vid: 32 iid: 6 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 196292535 184512778 196292535 196292535 10.1177/10781552251330158 196292535 ppf: 1024 ppct: 8 formats: tig: atl: Development and implementation of a pharmacy introductory cancer care program: Impacts on employee knowledge, engagement and retention. aug: au: King, Liam Peripetsakis, Anastasia Soroush, Alborz Raguz, Ella affil: Ramsay Pharmacy and Psychology Group, Ramsay Health Care Ltd, Brisbane, Australia sug: subj: Employee Orientation Pharmacy Service Oncologic Care Program Implementation Program Development Staff Development Personnel Retention Work Engagement Health Knowledge Human Pharmacists Male Female Program Evaluation Education, Pharmacy Professional Competence Personnel Turnover Job Satisfaction Male Female ab: Introduction: Provision of education and training is essential when transitioning staff into specialist practice areas within pharmacy. While many professional organisations provide high-quality cancer/oncology education programs, they are non-specific to the policies, workflows, and resources of service providers. Furthermore, effective training and education programs can be a tool to increase staff engagement and retention. Our organisation developed a pharmacy Introduction to Cancer Care (ICC) program to address these needs. Method: The ICC program utilised online learning modules and a two-day face-to-face workshop. The program targeted pharmacists, intern pharmacists and pharmacy technicians new to cancer care and was facilitated by experienced pharmacists. Two evaluations were provided to participants, the first immediately post-program completion and the second, one-month post-program completion. The evaluations contained questions answered on a Likert Scale. Finally, staff retention rates were calculated at 6 months post-program. Results: Four sessions of the program were conducted between April 2023 and April 2024, with 24 pharmacists, six intern pharmacists and five technicians completing the program. Of the participants 89% (n = 31) provided responses to the evaluation on program completion and 31% (n = 9) to the evaluation at one-month post-program completion. Retention rates at six months post-program were found to be 100% for pharmacists (n = 24), intern pharmacists (n = 6) and technicians (n = 5). Conclusion: Evaluation responses were overwhelmingly positive, with all participants finding the program beneficial, increasing their interest in cancer care. Finally, all participants were still employed at the organisation six months post-program completion. Our program demonstrates ability of effective training and education programs to enhance staff learning and have positive impacts on engagement. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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