Communication Practices in Surgical Settings: A Qualitative Study of Healthcare Providers and patient Caregivers in Coastal Karnataka.
Background: Communication breakdowns in perioperative settings are a major contributor to elevated stress, heightened anxiety, and emotional vulnerability among patient caregivers, thus highlighting the need for reliable communication practices. This qualitative study investigated communication prac...
| Published in: | Health Services Insights Vol. 19; pp. 1 - 20 |
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| Main Authors: | , , , , , , , , , , , |
| Format: | research tables/charts Journal Article |
| Published: |
Sage Publications Inc.
8/29/2026
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=196569450&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 196569450 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 11786329 B10H jtl: Health Services Insights issn: 11786329 maglogo: Y pubinfo: dt: 8/29/2026 vid: 19 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 196569450 196569450 196569450 10.1177/11786329261474981 196569450 ppf: 1 ppct: 19 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Communication Practices in Surgical Settings: A Qualitative Study of Healthcare Providers and patient Caregivers in Coastal Karnataka. aug: au: Pandit, Dnyata Ballala, Kirthinath Somu, G. Nileshwar, Anitha Latha, T. Jahangir, Selim Aishwarya, T. R. Nikhat, Asifa Muneeswaran, Shivani Hegde, Deepthi U. Athira, J. Kamath, Rajesh affil: Department of Hospital Administration, Kasturba Medical College, Manipal Academy of Higher Education, Manipal, India sug: subj: Perioperative Care Communication Methods Personnel, Health Facility India Attitude of Health Personnel Evaluation Caregiver Attitudes Evaluation Professional-Family Relations Human Qualitative Studies India Male Female Adult Middle Age Semi-Structured Interview Purposive Sample Tertiary Health Care Hospitals Interview Guides Thematic Analysis Data Analysis Software Coding Anxiety Uncertainty Computer Literacy Digital Technology Operating Rooms Adult: 19-44 years Middle Aged: 45-64 years Male Female ab: Background: Communication breakdowns in perioperative settings are a major contributor to elevated stress, heightened anxiety, and emotional vulnerability among patient caregivers, thus highlighting the need for reliable communication practices. This qualitative study investigated communication practices through the perceptions and experiences of patient caregivers and healthcare providers across the perioperative stages, exploring the benefits and challenges of both verbal and digital communication methods. Methodology: A qualitative research design was adopted, involving semi-structured in-depth interviews with 23 purposively selected participants from a tertiary hospital in Coastal Karnataka. The interview guides were pilot tested and validated to ensure accuracy and comprehensiveness. The interviews were audio-recorded, transcribed, and analyzed using ATLAS. ti 8 software for thematic analysis. A two-cycle coding process was employed to analyze the data from the participants' perspectives, resulting in eleven different codes that were further organized into six emerging themes. Results: The study revealed existing communication practices in surgical settings, with verbal communication practices characterized by direct updates and mic announcements emerging as more prominent. However, limited intraoperative updates intensified patient caregiver anxiety and uncertainty. The participants perceived the benefits of digital adoption of communication tools to bridge the communication gaps in surgical settings, although concerns remained about digital literacy, data privacy, and over-reliance on technology. Conclusions: The successful implementation of digital communication practices depends on overcoming structural, socio-ethical, and technological limitations. Alternatively, a tailored communication approach that reflects stakeholder needs in peri-operative contexts would be more effective in sustainable communication delivery. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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