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A SYSTEMATIC APPROACH IN MANAGING POST-DEPLOYMENT SYSTEM CHANGES.

The article discusses the importance of managing computer system changes that are made post-system deployment in a systematic manner. The authors feel that more research is needed in the area of managing post-system deployment because the majority of Information Technology (IT) research has focused...

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Published in:Communications of the ACM Vol. 49; no. 6; pp. 91 - 96
Main Authors: Kang, David, Chiang, Roger
Format: Article
Published: Association for Computing Machinery Jun2006
Subjects:
Computer programming management
Information technology
Computer systems
Enterprisewide computing
Computer programmers
Computer users
Online Access:View this record in EBSCOhost
Summary:The article discusses the importance of managing computer system changes that are made post-system deployment in a systematic manner. The authors feel that more research is needed in the area of managing post-system deployment because the majority of Information Technology (IT) research has focused on managing system development. They recognize that computer system changes are often necessary after system development and deployment. However, if these changes are not made carefully, with the cooperation and feedback of users, the risks are greater than in the system development phase.