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Mad as hell.

The article reports on a 2007 movement by consumers against the poor service offered by British business enterprises. A successful strike by railroad commuters against a British train line is described. The grass root efforts by Marc Gander to curb excessive and illegal fees charged in British banki...

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Published in:New Statesman Vol. 136; no. 4844; pp. 26 - 28
Main Author: Armstrong, Stephen
Format: Article
Published: New Statesman Ltd. 5/14/2007
Subjects:
Gander, Marc
Consumer complaints
Customer services
Social movements
Business enterprises
United Kingdom
Online Access:View this record in EBSCOhost