Pessimism, Computer Failure, and Information Systems Development in the Public Sector.
The majority of information systems developments are unsuccessful. The larger the development, the more likely it will be unsuccessful. Despite the persistence of this problem for decades and the expenditure of vast sums of money, computer failure has received surprisingly little attention in the pu...
| Publicado en: | Public Administration Review Vol. 67; no. 5; pp. 917 - 930 |
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| Formato: | Artículo |
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Wiley-Blackwell
Sep2007
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=26632485&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 26632485 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00333352 PBA jtl: Public Administration Review issn: 00333352 maglogo: Y pubinfo: dt: Sep2007 vid: 67 iid: 5 pid: 480 pub: Wiley-Blackwell artinfo: ui: 26632485 10.1111/j.1540-6210.2007.00778.x ppf: 917 ppct: 13 formats: fmt: – @attributes: type: T – @attributes: type: P size: 170KB tig: atl: Pessimism, Computer Failure, and Information Systems Development in the Public Sector. aug: au: Goldfinch, Shaun affil: University of Otago, New Zealand su: Information technology Information resources Public sector Public administration Systems development Computer system failures sug: subj: Information technology Information resources Public sector Public administration Other General Government Support Systems development Computer system failures ab: The majority of information systems developments are unsuccessful. The larger the development, the more likely it will be unsuccessful. Despite the persistence of this problem for decades and the expenditure of vast sums of money, computer failure has received surprisingly little attention in the public administration literature. This article outlines the problems of enthusiasm and the problems of control, as well as the overwhelming complexity, that make the failure of large developments almost inevitable. Rather than the positive view found in much of the public administration literature, the author suggests a pessimism when it comes to information systems development. Aims for information technology should be modest ones, and in many cases, the risks, uncertainties, and probability of failure mean that new investments in technology are not justified. The author argues for a public official as a recalcitrant, suspicious, and skeptical adopter of IT. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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