Cita APA (7a ed.)
Bursten, S. L. (2007). TO MAP A PROCESS, FIRST FIND ITS SWIMLANE. Communications of the ACM, 50(10), 14.
Cita Chicago Style (17a ed.)
Bursten, Sidney L. "TO MAP A PROCESS, FIRST FIND ITS SWIMLANE." Communications of the ACM 50, no. 10 (2007): 14.
Cita MLA (9a ed.)
Bursten, Sidney L. "TO MAP A PROCESS, FIRST FIND ITS SWIMLANE." Communications of the ACM, vol. 50, no. 10, 2007, p. 14.
Precaución: Estas citas no son 100% exactas.