APA (7th ed.) Citation
Bursten, S. L. (2007). TO MAP A PROCESS, FIRST FIND ITS SWIMLANE. Communications of the ACM, 50(10), 14.
Chicago Style (17th ed.) Citation
Bursten, Sidney L. "TO MAP A PROCESS, FIRST FIND ITS SWIMLANE." Communications of the ACM 50, no. 10 (2007): 14.
MLA (9th ed.) Citation
Bursten, Sidney L. "TO MAP A PROCESS, FIRST FIND ITS SWIMLANE." Communications of the ACM, vol. 50, no. 10, 2007, p. 14.
Warning: These citations may not always be 100% accurate.