DOMAIN EXPERT USER DEVELOPMENT: THE SMARTGOV APPROACH.

This article describes how the European Union's SmartGov project has integrated end-user development with public sector e-services. The public sector employees were charged with creating the software they needed to better execute their tasks, enforce the business rules they operate by, and perform t...

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Publicado en:Communications of the ACM Vol. 50; no. 9; pp. 79 - 84
Autores principales: Lepouras, George, Vassilakis, Costas, Halatsis, Constantin, Georgiadis, Panagiotis
Formato: Artículo
Publicado: Association for Computing Machinery Sep2007
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: DOMAIN EXPERT USER DEVELOPMENT: THE SMARTGOV APPROACH.
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          Lepouras, George
          Vassilakis, Costas
          Halatsis, Constantin
          Georgiadis, Panagiotis
        affil:
          Assistant Professor, Department of Computer Science and Technology, University of Peloponnese, Tripolis, Greece.
          Professor, Department of Informatics and Telecommunications, University of Athens, Athens, Greece.
      su:
        Employee participation in technological innovations
        European Union
        Software engineering
        Public administration
        User-centered system design
        Computer network resources -- Social aspects
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          Employee participation in technological innovations
          European Union
          Software engineering
          Public administration
          User-centered system design
          Computer network resources -- Social aspects
      ab: This article describes how the European Union's SmartGov project has integrated end-user development with public sector e-services. The public sector employees were charged with creating the software they needed to better execute their tasks, enforce the business rules they operate by, and perform the necessary validation checks. The author offers example of software developed by tax officers serving as domain experts. The software is designed for tax-payers, the end-users, but simplifies and supports the tax officers. The article provides a user-centered paradigm for software engineering and describes the process of implementing a prototype.
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    language: English
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