SELLING OURSELVES?

This research considers the myths of empowerment through interactivity and the use of online communication technologies to serve commercial ends as opposed to communicative needs. It explores, through discourse analysis, 'community' sections on retail-oriented websites as a manifestation of the noti...

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Publicado en:Critical Discourse Studies Vol. 4; no. 3; pp. 311 - 331
Autor principal: Fernback, Jan
Formato: Artículo
Publicado: Taylor & Francis Ltd Dec2007
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        Electronic commerce security measures
        Technology & society
        Habermas, Jürgen, 1929-2026
        Commodification
        Foucault, Michel, 1926-1984
        Social control
        Data mining
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          Electronic commerce security measures
          Technology & society
          Habermas, Jürgen, 1929-2026
          Commodification
          Foucault, Michel, 1926-1984
          Social control
          Data mining
      keyword:
        community
        internet
        privacy
        surveillance
      ab: This research considers the myths of empowerment through interactivity and the use of online communication technologies to serve commercial ends as opposed to communicative needs. It explores, through discourse analysis, 'community' sections on retail-oriented websites as a manifestation of the notion that interactivity can encourage communal interaction among consumers and promulgate goodwill for the retailer. Building on Habermas's theories on the commodification of fundamental social institutions, this work posits that these websites use the rhetoric of community to entice new consumers and fulfill business goals. This work also uses Foucault's theories on technology as means of social control to examine the possibility that these communities are used as surveillance mechanisms for the purposes of data mining.
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    language: English
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