The U.S. Congress Responds to Online Communication Needs.

The U.S. Congress, after a relatively slow start in the 1990s, is now making some progress in meeting the demands of online communications. Fueled by the growing use of e-mail by constituents and the development of online grassroots efforts, Congress has been inundated with e-mail. By using filterin...

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Publicado en:Journal of Political Marketing Vol. 2; no. 3/4; pp. 235 - 255
Autor principal: Johnson, Dennis
Formato: Artículo
Publicado: Taylor & Francis Ltd 2003
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        au: Johnson, Dennis
        affil: Associate Dean, Graduate School of Political Management, George Washington University.
      su:
        United States
        United States. Congress
        Political communication
        Information technology
        Email systems
        Email
        Government agencies
        Filtering software
        Computer input-output equipment
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          Political communication
          Information technology
          Email systems
          Email
          Government agencies
          United States
          United States. Congress
          Other provincial and territorial public administration
          Other federal government public administration
          Other General Government Support
          Other local, municipal and regional public administration
          Computer and peripheral equipment manufacturing
          Computer Terminal and Other Computer Peripheral Equipment Manufacturing
          Legislative Bodies
          Filtering software
          Computer input-output equipment
      keyword:
        best practices
        communication
        Congress
        e-mail
        online
        Web sites
        best practices
        communication
        Congress
        e-mail
        online
        Web sites
      ab: The U.S. Congress, after a relatively slow start in the 1990s, is now making some progress in meeting the demands of online communications. Fueled by the growing use of e-mail by constituents and the development of online grassroots efforts, Congress has been inundated with e-mail. By using filtering systems, better software and hardware, and, most of all, better management techniques, many offices are now equipped to handle the great increase in electronic mail. While several steps behind the private sector, through fits and starts, Congress is attempting to catch up and meet the rising demand and volume of electronic communication. In some offices, there has been considerable progress in developing effective, interactive Web sites. These exceptional Web sites should serve as models of dynamic online communications, but for most congressional Web sites, there is a long way to go. Much depends on the attitudes and priorities set by lawmakers and their senior staff.
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