A Nation on the Line : Call Centers As Postcolonial Predicaments in the Philippines
In 2011 the Philippines surpassed India to become what the New York Times referred to as'the world's capital of call centers.'By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Nation on the Line Jan M. Pa...
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| Format: | Book |
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Duke University Press Books
2018
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| Online Access: | View this record in EBSCOhost |