The voluntary contribution to UK childhood bereavement services: Locating the place and experiences of unpaid staff.

This paper describes the unpaid contribution to UK childhood bereavement service provision. Data on staffing was gained through a national postal survey and eight organizational case studies. Compared to volunteers in specialist palliative care and hospice settings, unpaid staff were drawn from a yo...

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Publicado en:Mortality Vol. 13; no. 3; pp. 258 - 282
Autores principales: Rolls, Liz, Payne, SheilaA.
Formato: Artículo
Publicado: Taylor & Francis Ltd Aug2008
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: The voluntary contribution to UK childhood bereavement services: Locating the place and experiences of unpaid staff.
      aug:
        au:
          Rolls, Liz
          Payne, SheilaA.
        affil:
          Clara E Burgess Charity Senior Research Fellow, University of Gloucestershire, UK
          Palliative and End-of-Life Care Research Group, University of Sheffield, UK
      su:
        United Kingdom
        Bereavement
        Volunteers
        Employees
        Organizational change
        Qualitative research
        Societies
        Young volunteers
        Personnel changes
        Line & staff organization
      sug:
        subj:
          Bereavement
          Volunteers
          Employees
          Organizational change
          Qualitative research
          Societies
          United Kingdom
          Young volunteers
          Personnel changes
          Line & staff organization
      keyword:
        childhood bereavement services
        non-statutory sector
        nonstatutory sector
        organizational development
        qualitative research
        volunteers
        childhood bereavement services
        non-statutory sector
        nonstatutory sector
        organizational development
        qualitative research
        volunteers
      ab: This paper describes the unpaid contribution to UK childhood bereavement service provision. Data on staffing was gained through a national postal survey and eight organizational case studies. Compared to volunteers in specialist palliative care and hospice settings, unpaid staff were drawn from a younger age range, were more likely to be in full or part-time employment, and had more personal experience of a close bereavement. Whilst services were located in both the statutory and non-statutory sector, the use of unpaid staff was not so clearly differentiated. Three types of staffing arrangements were identified: services run solely by paid staff (11%), solely by unpaid staff (14%), or by a mixture of both (73%). The study highlighted the ambiguity in defining “voluntary,” and the difference in the use of unpaid staff, both within and between services. The terms “operational” and “non-operational” staff, and “core” and “support” operational activities, were introduced to reflect more fully the diversity, levels of responsibility, and extent to which services rely on unpaid staffing to deliver their core work. The changing nature of the UK non-statutory sector and the increasing pressure to bureaucratize services creates additional complexity that will need to be addressed in the near future.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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