Targets and Terror: Government by Performance Indicators.

The author comments on the difficulties that arise from attempts made by governments to manage the performance decentralized agencies through systems of indicators and targets. Particular attention is paid to analyzing information presented in the policy paper "Deal or No Deal? Delivering LAA Succes...

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Detalles Bibliográficos
Publicado en:	Local Government Studies Vol. 35; no. 2; pp. 271 - 282
Autor principal:	Coulson, Andrew
Formato:	Opinion
Publicado:	Taylor & Francis Ltd Apr2009
Materias:	Electronic data processing in local government Key performance indicators (Management) Municipal government Decision making in public administration United Kingdom
Acceso en línea:	Ver este registro en EBSCOhost

Descripción
Sumario:	The author comments on the difficulties that arise from attempts made by governments to manage the performance decentralized agencies through systems of indicators and targets. Particular attention is paid to analyzing information presented in the policy paper "Deal or No Deal? Delivering LAA Success," published by the New Local Government Network, a local government think-tank in Great Britain. The author criticizes target policies for lacking flexibility and accurate interpretation of performance.