Software Developers' Views of End-Users and Project Success.

The article discusses software development project management. The authors compare and contrast perceptions held by software developers and end-users regarding the successful attributes, functions, and requirements of systems made for end-users. Software development has been challenged by projects t...

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Bibliographic Details
Published in:	Communications of the ACM Vol. 52; no. 5; pp. 113 - 117
Main Authors:	PROCACCINO, J. DREW, VERNER, JUNE M.
Format:	Article
Published:	Association for Computing Machinery May2009
Subjects:	Computer software development Project management End-user computing Communication Communication of technical information Computer programmers
Online Access:	View this record in EBSCOhost

Description
Summary:	The article discusses software development project management. The authors compare and contrast perceptions held by software developers and end-users regarding the successful attributes, functions, and requirements of systems made for end-users. Software development has been challenged by projects that were developed over-budget, late, and with limited functionality, the authors state. Other topics of discussion include ineffective communication between systems developers and end-users and what end-users consider to be important in the developmental process.