Mobile Phones and Financial Services in Developing Countries: a review of concepts, methods, issues, evidence and future research directions.

Research concerning mobile phones and financial services in developing countries has undergone rapid growth in recent years. This paper seeks to improve understanding of the current state of knowledge by reviewing the content of 43 research articles. A framework is developed that differentiates rese...

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Publicado en:Third World Quarterly Vol. 30; no. 7; pp. 1237 - 1259
Autores principales: Duncombe, Richard, Boateng, Richard
Formato: Artículo
Publicado: Taylor & Francis Ltd Oct2009
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Mobile Phones and Financial Services in Developing Countries: a review of concepts, methods, issues, evidence and future research directions.
      aug:
        au:
          Duncombe, Richard
          Boateng, Richard
        affil:
          Institute for Development Policy and Management, School for Environment and Development, University of Manchester, Oxford Road, Manchester, M13 9PL, UK
          International Center for Information Technology and Development, College of Business, Southern University, TT Allain #321, Baton Rouge, LA70813, USA
      su:
        Cell phones
        Financial services industry
        Poor people
        Financial research
        Research methodology
        Developing countries
        Finance
      sug:
        subj:
          Cell phones
          Financial services industry
          Poor people
          Financial research
          Research methodology
          Developing countries
          Finance
      ab: Research concerning mobile phones and financial services in developing countries has undergone rapid growth in recent years. This paper seeks to improve understanding of the current state of knowledge by reviewing the content of 43 research articles. A framework is developed that differentiates research activity according to a lifecycle model that incorporates financial needs, design, adoption and impact. The review finds that research to date has resulted in a high level of practitioner involvement, providing valuable links from the mobile phone industry to the research community but, as a consequence, research has become too narrowly defined. Thus, issues of assessing financial need and the measurement of impact have been comparatively neglected, while application design and adoption studies have received greater attention. This paper suggests a future direction for research and practice within the mainstream of micro-financial services and finance for the poor, correcting this imbalance, and contributing towards the mobiles-in-development-research agenda.
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    language: English
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