Taking A Flexible Approach to ASPs.

The article presents the results of a study which investigated the market for internet-based computer software applications among small and medium enterprises (SMEs). Application service providers (ASPs) are said to have achieved considerable success with big business, but less in the SME market. A...

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Publicado en:Communications of the ACM Vol. 53; no. 2; pp. 139 - 144
Autores principales: ALTAF, FARHEEN, SCHUFF, DAVID
Formato: Artículo
Publicado: Association for Computing Machinery Feb2010
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Taking A Flexible Approach to ASPs.
      aug:
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          ALTAF, FARHEEN
          SCHUFF, DAVID
        affil: Associate professor of Management Information Systems, Temple University, Philadelphia, PA.
      su:
        Application service providers
        Consumer preferences
        Small business
        Computer service industry
        Application software
        Contracting out
      sug:
        subj:
          Application service providers
          Consumer preferences
          Small business
          Computer service industry
          Application software
          Contracting out
      ab: The article presents the results of a study which investigated the market for internet-based computer software applications among small and medium enterprises (SMEs). Application service providers (ASPs) are said to have achieved considerable success with big business, but less in the SME market. A survey of over 100 SMEs indicated that lack of customization options was an issue. Concerns about the financial stability and service reliability of the ASPs were also major concerns. The implications of these findings for ASPs wishing to improve their SME sales are discussed, and the significance of flexibility in terms of functional capacity is addressed in this context.
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    language: English
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