County public safety center gets help with 911 calls.

The measures taken by Sumner County, Tennessee, to improve its 911 call management are described. The county installed a computer-aided dispatch system called PSAP Map. This new software tool automatically grabs all inbound 911 calls, both landline and wireless, and allows dispatchers to view the...

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Bibliographic Details
Published in:	American City & County Vol. 115; no. 2; pp. 16 - 17
Format:	Article
Published:	Penton Media, Inc. Oct2000
Subjects:	Telephone emergency reporting systems Cell phones Government computer systems Road maps
Online Access:	View this record in EBSCOhost

Description
Summary:	The measures taken by Sumner County, Tennessee, to improve its 911 call management are described. The county installed a computer-aided dispatch system called PSAP Map. This new software tool automatically grabs all inbound 911 calls, both landline and wireless, and allows dispatchers to view the callers' locations on a computerized map.