Cita APA (7a ed.)
McClain, D. (2001). Managing customer relationships. American City & County, 116(17), 8-9.
Cita Chicago Style (17a ed.)
McClain, Duncan. "Managing Customer Relationships." American City & County 116, no. 17 (2001): 8-9.
Cita MLA (9a ed.)
McClain, Duncan. "Managing Customer Relationships." American City & County, vol. 116, no. 17, 2001, pp. 8-9.
Precaución: Estas citas no son 100% exactas.