The effective use of volunteers: best practices for the public sector.
Part of a special issue on amateurs in public service and their involvement in volunteering, service-learning, and community service. A study was conducted to evaluate best practices for the effective use of volunteers in the public sector. It was noted that much of the practitioner literature desc...
| Publicado en: | Law & Contemporary Problems Vol. 62; no. 4; pp. 219 - 256 |
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| Autor principal: | |
| Formato: | Artículo |
| Publicado: |
Duke University
Autumn99
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| Acceso en línea: | Ver este registro en EBSCOhost |
| Sumario: | Part of a special issue on amateurs in public service and their involvement in volunteering, service-learning, and community service. A study was conducted to evaluate best practices for the effective use of volunteers in the public sector. It was noted that much of the practitioner literature describes in detail the characteristics of a thriving volunteer program, and therefore, data were obtained based on a large sample survey of volunteer programs in public agencies. An effort was made to provide tentative evidence of the frequency of best practices in public agencies; and a relationship was posited between best practices and the benefits realized from volunteer involvement. The sample of volunteer coordinators surveyed was asked to indicate whether each of 16 program characteristics had been applied to their volunteer program. Findings revealed that the characteristic implemented most often was recognition activities for volunteers. The findings suggested that the majority of the recommendations in the literature for creating and managing a volunteer program appear to have merit. |
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