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Number of People Required for Usability Evaluation: The 10±2 Rule.

The article discusses the number of personnel needed to test the usability of software products. The authors discusses different methods of usability evaluation, including think aloud (TA), in which the reactions of test users to products are recorded in a laboratory, heuristic evaluation (HE), in w...

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Published in:Communications of the ACM Vol. 53; no. 5; pp. 130 - 134
Main Authors: HWANG, WONIL, SALVENDY, GAVRIEL
Format: Article
Published: Association for Computing Machinery May2010
Subjects:
User-centered system design
Sample size (Statistics)
Computer software testing
Heuristic
Evaluation methodology
User interfaces
Online Access:View this record in EBSCOhost

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