A killer app for computer chat.
A clever piece of software designed to imitate human responses has become useful to firms wishing to dispense information over the Internet. Designers have been developing this software since the 1960s, but it is only now that it is fulfilling a useful function. These software programs are being in...
| Publicado en: | Economist Vol. 351; no. 8114; pp. 79 - 81 |
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| Formato: | Artículo |
| Publicado: |
Economist Newspaper Limited
April 10 1999
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=507622843&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 507622843 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00130613 ECO jtl: Economist issn: 00130613 maglogo: N pubinfo: dt: April 10 1999 vid: 351 iid: 8114 pid: 161 pub: Economist Newspaper Limited artinfo: ui: 507622843 ppf: 79 ppct: 2 formats: tig: atl: A killer app for computer chat. aug: su: Intelligent agents Internet Computer technical support sug: subj: Intelligent agents Internet Computer technical support ab: A clever piece of software designed to imitate human responses has become useful to firms wishing to dispense information over the Internet. Designers have been developing this software since the 1960s, but it is only now that it is fulfilling a useful function. These software programs are being increasingly utilized in the area of technical support, where humans spend much of their time dealing with the same small set of easily answered questions. Existing software can more than adequately answer these menial questions, and the fact that computers do not get tired and can work around the clock is another big advantage. pubtype: Periodical doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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