| Sumario: | A study was conducted to examine the role that contracting can play in realizing the benefits of advanced information technology. The influence of contracting on the successful implementation and utilization of geographic information systems (GIS) in a local government setting was assessed. Based on a two-stage survey and in-depth case interviews, the findings suggest that although contracting may offer some advantages, too great a dependence on contracting compromises the implementation and outcomes of GIS. Thus, in order to achieve the Clinton-Gore National Performance Review's recommendation of using computer technology to reinvent and reengineer government processes, public managers ought to balance reliance on contracting with the development of effective in-house capacities in management, planning, and teamwork.
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