The prosumer and the productivity paradox.
The writer outlines a strategy for simplifying the service economy by converting full-blown services as much as possible from professional providers to aides and even consumers. Some examples of where such a strategy has been successful include ATMs, self-service gas stations, do-it-yourself home r...
| Publicado en: | Social Policy Vol. 28; no. 4; pp. 10 - 15 |
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| Formato: | Artículo |
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Labor Neighbor Research & Training Center
Summer98
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| Acceso en línea: | Ver este registro en EBSCOhost |