From Street-Level to System-Level Bureaucracies: How Information and Communication Technology Is Transforming Administrative Discretion and Constitutional Control.

Bibliographic Details
Published in:	Public Administration Review Vol. 62; no. 2; pp. 174 - 185
Main Authors:	Bovens, Mark, Zouridis, Stavros
Format:	Article
Published:	Wiley-Blackwell March/April 2002
Subjects:	Government computer systems Information technology Organizational change Bureaucracy
Online Access:	View this record in EBSCOhost

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