Realizing the promise: government information systems and the fourth generation of information technology.

Interoperability is more than “digital plumbing”—making sure that computers talk so that bits of data flow properly. Fundamentally, interoperability is people talking and sharing information. Sharing information reduces the “paperwork burden” on the citizen, streamlines work processes, and enriches...

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Detalles Bibliográficos
Publicado en:Public Administration Review Vol. 61; no. 2; pp. 206 - 221
Autores principales: Landsbergen, David, Wolken, George
Formato: Artículo
Publicado: Wiley-Blackwell March/April 2001
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Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Interoperability is more than “digital plumbing”—making sure that computers talk so that bits of data flow properly. Fundamentally, interoperability is people talking and sharing information. Sharing information reduces the “paperwork burden” on the citizen, streamlines work processes, and enriches the formulation, implementation, and evaluation of policy. Building on prior theory and research, this research has developed empirically derived, practical findings and recommendations to support the development of appropriate interoperable systems. Reprinted by permission of the publisher.