Mobile information access in the real world: A story of three wireless devices.

The importance of the user perspective to the wireless information access experience cannot be understated: simply put, users will not indulge in devices that are perceived to be difficult to use and in technologies that do not offer quality infotainment - combined information and entertainment - co...

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Publicado en:Computers in Human Behavior Vol. 24; no. 4; pp. 1385 - 1404
Autores principales: Serif, T., Ghinea, G.
Formato: Artículo
Publicado: Elsevier Science July 2008
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Elsevier Science
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        atl: Mobile information access in the real world: A story of three wireless devices.
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          Serif, T.
          Ghinea, G.
      su:
        Computers & psychology
        Information retrieval
        Portable computers
        Pocket computers
      sug:
        subj:
          Computers & psychology
          Information retrieval
          Portable computers
          Pocket computers
      ab: The importance of the user perspective to the wireless information access experience cannot be understated: simply put, users will not indulge in devices that are perceived to be difficult to use and in technologies that do not offer quality infotainment - combined information and entertainment - content. In this paper, we investigate the impact that mobile devices have on the user wireless infotainment access experience in practice. To this end, we have undertaken an empirical study placed in a 'real-world' setting, in which participants undertook typical infotainment access tasks on three different wireless-enabled mobile devices: a laptop, a personal digital assistant and a head mounted display device. Results show that, with the exception of participants' level of self-consciousness when using such devices in public environments, the user wireless information access experience is generally unaffected by device type. Location was shown, though, to be a significant factor when users engage in tasks such as listening to online music or navigation. Whilst the interaction between device and environment was found to influence entertainment-related tasks in our experiments, the informational ones were not affected. However, the interaction effects between device and user type was found to affect both types of tasks. Lastly, a user's particular computing experience was shown to influence the perceived ease of wireless information access only in the case of online searching, irrespective of whether this is done for primarily informational purposes or entertainment ones. Copyright (c) 2008 Elsevier Ltd.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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