Embracing or embattled by converged mobile devices? Users' experiences with a contemporary connectivity technology.
In this qualitative study, we examine how converged mobile devices (e.g. BlackBerries, Treos, and iPhones) are experienced by users of this contemporary connectivity technology. Perhaps not surprisingly, users experience similar pressures to be accessible and responsive; however, the sources of thes...
| Publicado en: | Human Relations Vol. 64; no. 8; pp. 1001 - 1031 |
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| Autores principales: | , |
| Formato: | Artículo |
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Sage Publications, Ltd.
August 2011
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=508452041&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 508452041 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 00187267 HRL jtl: Human Relations issn: 00187267 maglogo: N pubinfo: dt: August 2011 vid: 64 iid: 8 pid: 2171 pub: Sage Publications, Ltd. artinfo: ui: 508452041 10.1177/0018726711405552 ppf: 1001 ppct: 30 formats: tig: atl: Embracing or embattled by converged mobile devices? Users' experiences with a contemporary connectivity technology. aug: au: Matusik, Sharon F. Mickel, Amy E. su: Pocket computers Technology & society Work & psychology sug: subj: Pocket computers Technology & society Work & psychology ab: In this qualitative study, we examine how converged mobile devices (e.g. BlackBerries, Treos, and iPhones) are experienced by users of this contemporary connectivity technology. Perhaps not surprisingly, users experience similar pressures to be accessible and responsive; however, the sources of these expectations extend beyond those internal to organizations to include sources external to organizations (e.g. family, friends, industry, CMD-user community, and society in general). Users’ reactions to responsiveness-accessibility pressures differ in this study, clustering into three different categories — ‘enthusiastic,’ ‘balanced,’ and ‘trade-offs.’ Further analyses reveal three emergent factors influencing users’ reactions: the number of expectation sources; specificity of the sources; and adoption motives. Our research builds on technology and work studies to include factors that are related to heterogeneity in interpretations and enactments. Moreover, findings suggest that in the context of this connectivity technology, the role of the organization may not be as central as it has been in many other studies of technology and work. Reprinted by permission of the publisher. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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