Satisfaction, involvement, and unconditional care: the perceptions of children and adolescents receiving wraparound services.
Client satisfaction has emerged as an important variable in evaluating outcomes for mental health treatment, yet studies have seldom queried children and adolescents about their perceptions of the services they receive. The present study surveyed 20 youths receiving community-based, wraparound serv...
| Published in: | Journal of Child & Family Studies Vol. 3; pp. 55 - 68 |
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| Main Authors: | , , |
| Format: | Article |
| Published: |
Springer Science & Business Media B.V.
March 1994
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| Subjects: | |
| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=508510735&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 508510735 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 10621024 JFM jtl: Journal of Child & Family Studies issn: 10621024 maglogo: N pubinfo: dt: March 1994 vid: 3 pid: 237 pub: Springer Science & Business Media B.V. artinfo: ui: 508510735 10.1007/BF02233911 ppf: 55 ppct: 13 formats: fmt: @attributes: type: P size: 718KB tig: atl: Satisfaction, involvement, and unconditional care: the perceptions of children and adolescents receiving wraparound services. aug: au: Rosen, Lee D. Heckman, Timothy Carro, Michelle G. su: Engagement (Philosophy) Client satisfaction Problem children Medical care Community mental health services for children Vermont sug: subj: Vermont Engagement (Philosophy) Client satisfaction Problem children Medical care Community mental health services for children ab: Client satisfaction has emerged as an important variable in evaluating outcomes for mental health treatment, yet studies have seldom queried children and adolescents about their perceptions of the services they receive. The present study surveyed 20 youths receiving community-based, wraparound services about their satisfaction, sense of involvement, and feelings of unconditional care. Unconditional care, in this case, referred to the youth's sense that his or her caretakers would remain stable regardless of what happened. Each of these variables was in turn related to behavioral adjustment. It was found that both youths' sense of involvement and their perceptions that their care was unconditional were strongly associated with satisfaction with services. However, neither satisfaction nor involvement were correlated with the severity of subjects' acting-out behaviors. Subjects' perception that care was unconditional was strongly, negatively correlated with the severity of acting-out behaviors. Thus, while the relationship between satisfaction and behavior remains unclear, it appears that youths' perceptions of the stability of their services plays a role in their acting out. It was concluded that youths' feelings about their services can provide meaningful information for researchers and service providers. Reprinted by permission of the publisher. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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