| Summary: | A study was conducted to examine whether there is a demand for a representative bureaucracy. If any group should care about the representativeness of a service delivery agency, it should be persons living with AIDS (PLWAs), whose lives can be lengthened and enhanced by taking advantage of services offered. Data for the current study were drawn from a survey of 510 PLWAs in Dallas, Texas. The results indicate that although there are some significant differences between groups, PLWAs clearly demonstrate a demand for a representative bureaucracy, especially among personnel who actually provide services. These results highlight the importance of representative bureaucracy and have implications specifically for the provision of AIDS services.
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