Combining Health Plan Performance Indicators into Simpler Composite Measures.

We investigated how the Consumer Assessment of Health Plan Study (CAHPS®) survey and the Health Plan Employer Data Information System (HEDIS®) measures from Medicare managed care (MMC) plans could be combined into fewer summary performance scores. Four scores summarize most of the variability in the...

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Publicado en:Health Care Financing Review Vol. 23; no. 4; pp. 101 - 116
Autores principales: Zaslavsky, Alan M., Shaul, James A., Zaborski, Lawrence B.
Formato: Artículo
Publicado: HCFA ORDS Publications Summer 2002
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        atl: Combining Health Plan Performance Indicators into Simpler Composite Measures.
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        au:
          Zaslavsky, Alan M.
          Shaul, James A.
          Zaborski, Lawrence B.
      su:
        Factor analysis
        Evaluation of medical care
        Social surveys -- Methodology
      sug:
        subj:
          Factor analysis
          Evaluation of medical care
          Social surveys -- Methodology
      ab: We investigated how the Consumer Assessment of Health Plan Study (CAHPS®) survey and the Health Plan Employer Data Information System (HEDIS®) measures from Medicare managed care (MMC) plans could be combined into fewer summary performance scores. Four scores summarize most of the variability in these measures, representing (1) care at the doctor's office, (2) customer service and access, (3) vaccinations, and (4) clinical quality measures. These summaries are substantively interpretable, internally consistent, and describe the majority of variation among units in the performance scores analyzed. Reprinted by permission of the publisher.
      pubtype: Academic Journal
      doctype: Article
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    language: English
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