Consumer information development and use.

Part of a special section on consumer information in a changing health care system. A study was conducted to investigate the types of information that consumers need to choose a health plan and use the plan effectively. Drawing on the results of case study interviews with 24 organizations, it was...

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Bibliographic Details

Published in:	Health Care Financing Review Vol. 18; pp. 15 - 31
Main Authors:	McCormack, Lauren A., Garfinkel, Steven A., Schnaier, Jenny A.
Format:	Article
Published:	HCFA ORDS Publications Fall 1996
Subjects:	Patient education Health insurance Patient satisfaction Health education United States
Online Access:	View this record in EBSCOhost