| Sumario: | Part of a special section on outsourcing, union survival, and management rights. Discussing the outsourcing phenomena and related issues, the writer contends that outsourcing emerged as a way of lowering the adjustment costs of responding to economic change, which affects both organizations and workers. In addition, she asserts that key support functions and activities and other business services represent the next frontier in the struggle to boost quality levels and productivity and that outsourcing has an important role to play in advancing improvements in these areas. Furthermore, she argues that, as proven throughout the 20th century, both organizations and workers can and do adjust to economic change and that neither should confront undue obstacles to selecting the work arrangements that further their best interests and are necessary due to altered circumstances.
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